Brand Designer Client Welcome Template [.AI]


All prices are listed in CAD.

Our Brand Designer Client Welcome Guide Template is a meticulously crafted .AI template designed to streamline your onboarding process and provide your clients with a polished, professional introduction to your services.

This versatile Adobe Illustrator template comes in a convenient ZIP file. It includes six customizable A4 pages, each featuring unique content prompts and descriptions to guide you in creating a comprehensive welcome guide tailored to your brand identity.

Read below for more Step by Step instructions and benefits 

Key Features of the Brand Designer Welcome Guide Template:

  1. Customizable Adobe Illustrator File

Easily edit and personalize the template using Adobe Illustrator, allowing you to incorporate your brand colors, typography, and imagery for a cohesive and professional look.

  1. Prompts and Descriptions on Each Page

Thoughtfully crafted prompts and descriptions guide you through the customization process, ensuring that your welcome guide effectively communicates essential information to your clients.

  1. Six Engaging Pages (A4)

The template comprises six A4 pages, each designed to address a specific aspect of your onboarding process:

a. Welcome: Create a warm, inviting introduction with a personalized message and an eye-catching cover design showcasing your brand.

b. Next Steps: Clearly outline the steps your clients need to take to initiate the design process, from completing questionnaires to providing feedback and approving deliverables.

c. FAQ: Anticipate and address common client queries with a comprehensive FAQ section covering revisions, turnaround times, and file formats.

d. Your Package: Provide a detailed breakdown of the design package your client has selected, including the scope of services, deliverables, and pricing information.

e. Communication: Establish communication guidelines and preferred channels to facilitate seamless collaboration and ensure a smooth design process from start to finish.

With the Brand Designer Welcome Guide template, you can create a bespoke onboarding experience that reflects your unique brand personality and sets the stage for a successful collaboration with your clients.


ZIP file containing an Adobe Illustrator file
Prompts and descriptions on each page
6 Pages (a4)
Next Steps
Your Package

How to use:

Download Google Font: Jost
Adobe Illustrator – Basic knowledge of the software to tweak and edit templates.


There are no refunds for digital template purchases under any circumstances. All products are on (ONE editable layer)
If you need help with your purchase, please contact [email protected]



Why Use the Brand Designer Client Welcome Guide Template?

Using the Brand Designer Client Welcome Guide template offers several benefits to your design business:

  1. Streamlines the onboarding process:

A well-structured welcome guide helps you onboard new clients more efficiently by providing all the essential information they need in one document.

  1. Enhances your professional image:

A polished, branded welcome guide demonstrates your commitment to quality and professionalism, making a positive first impression on your clients.

  1. Facilitates clear communication:

By outlining your design process, communication guidelines, and answers to common questions, you can help prevent misunderstandings and establish a solid foundation for a successful collaboration.

  1. Saves time and effort:

The customizable template eliminates the need to create a welcome guide from scratch, allowing you to focus on other aspects of your business while providing a high-quality onboarding experience for your clients.

  1. Reflects your unique brand:

Personalizing the template with your brand colours, typography, and imagery lets you showcase your distinctive style and reinforce your brand identity throughout the client journey.

  1. Improves client satisfaction:

A well-organized and informative welcome guide can help set clear expectations and alleviate potential client concerns, ultimately leading to a more positive client experience and higher satisfaction rates.

  1. Encourages referrals and repeat business:

Clients with a smooth onboarding experience and a clear understanding of your design process are likelier to recommend your services to others and return for future projects.

  1. Increases efficiency:

A comprehensive welcome guide allows you to quickly address client questions or concerns by referring them to the appropriate section, saving time and streamlining client communication.

In summary, using the Brand Designer Client Welcome Guide template elevates your professional image and enhances your client onboarding process, ultimately contributing to the growth and success of your design business. By providing a customized, informative, and visually appealing welcome guide, you can set the stage for positive and productive collaboration with your clients, ensuring their satisfaction and fostering long-lasting relationships.

Step-by-Step Instructions for Using the Brand Designer Client Welcome Guide Template

  1. Download the required font:

Before editing the template, download the required Google Font, Jost, from Install the font on your computer to ensure your final design appears precisely as intended.

  1. Unzip the template file:

Extract the contents of the ZIP file you received upon purchasing the template. Locate the Adobe Illustrator file (.AI) and open it using Adobe Illustrator.

  1. Familiarize yourself with the template:

Review the six included A4 pages and the prompts and descriptions provided. This will give you an overview of the content you must prepare and your welcome guide’s overall structure.

  1. Customize the template:

Start personalizing the template by incorporating your brand colours, typography, and imagery. Edit the text fields to include your unique business information, services, pricing, and other details. Follow the prompts and descriptions on each page to ensure your content is comprehensive and well-organized.

  1. Review and proofread:

After customizing the template, double-check your work for any errors, inconsistencies, or omissions. Ensure all necessary information is included and the layout and design are visually appealing and easy to understand.

  1. Save and export:

Once satisfied with your customized welcome guide, save your work and export the document as a PDF or your preferred file format. This will allow you to share the document with your clients electronically or print it for physical distribution.

  1. Distribute the welcome guide:

Share your completed welcome guide with new clients during your onboarding process. You can send it via email, include it in your client portal, or provide a printed copy during in-person meetings.


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